Welcome to emeraldspk.com.
By visiting our website or placing an order with Emeralds, you agree to these Terms & Conditions.
Please take a moment to read them before placing your order.
1. Shopping with Emeralds
Emeralds offers fashion and lifestyle products through emeraldspk.com.
Product availability, prices, colours, sizes and collections may change from time to time.
2. Product Information
We make every effort to ensure that our product descriptions, photographs, colours and measurements are accurate.
Please note that:
· Colours may appear slightly different on different screens.
· Minor variations in fabric, embroidery, printing or finishing may occur due to the nature of the product.
· Measurements may have a small manufacturing tolerance.
3. Prices
All prices displayed on our website are subject to change.
The applicable price is the price displayed at the time your order is placed, subject to genuine pricing or technical errors.
Any applicable delivery charges or other charges will be shown before you complete your purchase.
4. Orders
Once you place an order, you will receive an order confirmation.
An order may be cancelled by Emeralds where necessary due to:
· Product unavailability
· Payment issues
· Incorrect pricing or product information
· Incorrect delivery information
· Suspected fraudulent activity
· Other circumstances preventing fulfilment
If we cancel a prepaid order, we will arrange the applicable refund.
5. Customer Information
Please make sure your name, phone number, email and delivery address are correct when placing your order.
Emeralds cannot be responsible for delays caused by incorrect or incomplete information provided by the customer.
6. Payment
We accept the payment methods displayed at checkout.
Payments may be processed through third-party payment providers.
Please see our Payment Policy for more information.
7. Delivery
Delivery times are estimates and may vary depending on location, courier operations, public holidays, weather and other circumstances.
Please see our Shipping & Delivery Policy for complete details.
8. Returns & Exchanges
Emeralds offers:
7 Days Easy Return
and
7 Days Exchange
subject to the conditions stated in the relevant policies.
Please review these policies before purchasing.
Nothing in our policies is intended to remove any consumer right that cannot legally be excluded.
9. Sale & Promotional Products
Sale and promotional products may have specific terms.
If an item is non-returnable or non-exchangeable, this will be clearly communicated before purchase.
10. Intellectual Property
All Emeralds logos, photographs, videos, graphics, designs, product descriptions, written content and other original website material belong to or are used with permission by Emeralds.
They may not be copied, reproduced or commercially used without our written permission.
11. Website Misuse
You must not use our website for fraudulent, unlawful or harmful purposes or attempt to interfere with its security or operation.
Emeralds may restrict access where misuse or fraudulent activity is reasonably suspected.
12. Privacy
Your use of emeraldspk.com is also subject to our Privacy Policy, which explains how we collect and protect your information.
13. Changes to These Terms
We may update these Terms & Conditions from time to time.
The latest version will be available on emeraldspk.com.
14. Applicable Law
These Terms & Conditions are subject to the applicable laws and consumer-protection requirements of Pakistan.
15. Contact Us
For questions regarding these Terms & Conditions, please contact Emeralds through the official contact details available on emeraldspk.com.
Emeralds — Crafted with Care. Conducted with Integrity.